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About Our Products

 

About Our Products

PRODUCT SOURCES:
Many of our products are "off-lease" from large corporations. As with leased vehicles, these computers are well maintained during the lease to avoid costly "missing/damaged" fees at the end of the term. All of our PCs both look great and function like new, all backed by our full one year warranty. Our CEO was with Dell’s leasing division for nearly 10 years and knows the leasing business very well.


FUNCTIONALITY & RELIABILITY:
Everything we do revolves around one thing: Quality. Refurbished products purchased from Discount PC are thoroughly tested, inspected and re-tested to ensure quality and excellence. Discount PC has a return rate below 1%, and a same-as-new full one year warranty on every system we offer.


PACKAGING:
We are packing experts, ensuring safe and secure transportation directly to our customers. We guarantee you’ll be pleased with the professional and quality packing jobs performed by our logistics team.


COSMETICS: DiscountPC.com’s Grading Criteria
For most of our customers cosmetics—The external look and feel of a refurbished computer-- matters. Laptops, Ultrabooks, Desktops and Servers sold by DiscountPC.com range from Grade A to Grade B (see Matrix). Discount PC does not offer Grade C, D or F units.
Our grading criteria ONLY refers to the cosmetic “look and feel” of a product. Both A and B grades have exactly the same one year warranty and the same functionality.

See below for more details around Discount PC’s grading criteria:


Cosmetic Grade A:
Grade A products from Discount PC will have overall excellent to very good cosmetics. Grade A units range from cosmetically pristine to very light scratches or other minor blemishes. When present, these minor imperfections are typically found on the laptop lid tops or on the desktop side panels. Some Grade A Laptops may exhibit some very light shiny areas around the keyboard, but it will be minimal if present at all.


Cosmetic Grade B:
Grade B units from Discount PC are less expensive than their equivalent Grade A units, and are an overall excellent value. These units will have some cosmetic blemishes that include scratches and/or other surface imperfections. Some Laptops may exhibit shiny keys on the keyboard and/or shiny surfaces around the keyboard, but all key characters are always fully legible. No more than one very small surface crack may be present, but this is rare (More of an issue with older generation laptop models). Grade B products are functionally equivalent to Grade A, and always include the same warranty, quality and support as their Grade A counterparts.


Note: Every laptop sold by Discount PC regardless of grade will always include an original OEM AC adapter. We never sell the cheap and far-inferior overseas knock-offs that are so common in the industry.

REFURBISHED MARKET OVERVIEW:
The matrix below is Discount PC’s overview of the pre-refurbished (used) IT market, and the refurbished products offered direct from Discount PC:

 

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