Who We Are - Core Values
Our Core Values
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- No BS
- At Discount PC we believe in providing full transparency and accountability throughout each step of the customer journey. Buying a used computer, cheap laptop, discounted monitor, or other technology should be very simple. We’re committed to a straight forward and seamless experience for our customers with the industry’s very best warranty, a fast and easy checkout, and no hassle returns on each and every used laptop or other products we sell.
- All About our Customer
- You’ll know your sales rep by name and they’ll know you. Whether you purchase one used laptop or 1,000 cheap computers, you'll get the same high quality products and expert customer service. We develop real and lasting relationships with our customers because we understand the importance of providing the best service and the value of providing quality used computers in the refurbished space.
- The Greatest Place to Work!
- We’re a tight-knit office. We’re family, friends and teammates. We’re committed to a positive work life balance. We offer perks and thrive in a happy, dedicated team environment.
- Happy employees helps to ensure you get the highest quality used computer or a great deal at our laptop sale!
- We're Green
- Our parent company is Evergreen Electronics. Our entire organization is very conscious of our environment and we do everything possible to economically repair our inbound stream of gently used IT assets, such that they can be reused reliably for years to come. Landfill avoidance and reuse are a core part of the Evergreen / Discount PC business model.
- When used computers can’t be reused or repaired, we route those components to downstream recycling partners who have Responsible Recycling Practices (R2) and/or the e-Stewards recycling certification. Partnering with certified recyclers ensures these non-repairable used computers, used laptops, and other products are properly recycled, avoiding landfills and minimizing harmful exposure.
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- We are committed to providing the highest quality in the refurbished industry. Our standards of quality for our cheap computers, used laptops and refurbished computer parts meet the industry for Grade A ratings. All of our used computer systems, cheap laptops, sale desktops, and other refurbished computer products come with a same-as-new, full one year warranty. Whether you purchase one cheap desktop PC; a used laptop; 20 workstations and discount monitors for your office; or a refurbished peripheral, you can buy with confidence. As a Microsoft Registered Refurbisher (MRR) we are committed to quality first.
- Your dedicated sales manager will be your go-to contact for your used computer system needs. Whether you purchase one used desktop PC, a cheap laptop, 20 workstations and discount monitors for your office, or a refurbished peripheral, you can expect the same level of service and full accountability from your account manager.
- As a Microsoft Registered Refurbisher (MRR) whether you purchase a cheap desktop PC, used laptop, discount computer system, or server; your product will be loaded with a legitimate, legal and safe Windows 10 Operating System. Our team is a dedicated, small group of sales professionals and certified technicians ready to provide you with quality used computer products you can count on.
- We’ll get you the cheap computer or used laptop you need, when you need it. If we get it wrong, let us know! Our feedback from our customers allows us to continue to improve our level of service and we’re committed to making it right. Our relationships with our customers allow us to be in an environment of continuous improvement and we’ll keep working until you’re satisfied with your cheap laptop or used computer.