Jay M. - Featured MSP
"We came across Discount PC after our vendor began to slump in terms of product quality, timely communication and configuration turnaround time. One issue after another and we eventually shopped around. We purchased small sample orders from a couple of other vendors, nothing overly impressive... Finally, I reached out to Discount PC; Misty answered my call and she’s made my life considerably easier ever since.
I come from a hospitality background. To me, the customer service aspect is every bit as critical as the quality of physical product received and she’s been above and beyond in this regard. It’s more than just her fast quotes and timely follow-ups - I can see she actually cares about our purchasing experience and building an ongoing relationship. My interactions with Misty remind me of the hospitality industry's standard of care, which is a stark contrast to the bleakness I’ve seen in IT/enterprise hardware sales. I can’t stress enough how refreshing to deal with someone who legitimately cares about our company.
Our orders and needs have been very fluid over the last few transactions and she’s been flexible and accommodating at every step. Her integrity reflects impressively on Discount PC and I look forward to continuing to work with her as I move more and more PCs to our clients."
At Discount PC we cherish our customers. Our Account Executives develop relationships with their customers that go beyond transactions.
Misty Meggs, a Senior Account Executive here at Discount PC had this to say about working with Jay:
"Jay and I first starting working together because he was looking for a particular PC model on behalf of one of his clients. His company had a few rough experiences with other vendors, he was concerned both with the quality of our systems and the level of our customer service. He quickly learned that we only offer the best in refurbished IT hardware and we go to great lengths to make sure each one of our customers has a great experience working with us.
Whether he needs one system or one hundred systems, he knows that I am available and always happy to help."
Discount PC is able to provide solutions to MSPs with benefits like:
- 1-3 year warranty on everything we sell (warranty transfers to your customer)
- We Are A Microsoft Registered Refurbisher
- Sourcing solutions - Let me know what you are looking for and we can find it
- Blind shipping options available for drop shipments
- We have volume! Need 1 laptop, or 1000 desktops all of the same model and brand - we can help
- We offer only major brand (Dell, HP and Lenovo) business-class hardware
- Help your clients upgrade without paying top dollar for new PCs
- Custom configurations - we will configure your systems to the desired spec
- Custom OS image load at no cost